JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (2024)

Table of Contents
Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING Mahesh Kumar Seniority level Employment type Industries Similar jobs Customer & KYC Representative (12 month FTC) Customer Success Specialist Customer Service Representative (Arabic & English) Customer Support Specialist- EMEA Customer Service Specialist Customer Service Representative - P2P (Poland) Customer Support Specialist Customer Support Specialist Voice Customer Service Customer Care Representative NA Customer Support Customer Support Agent Multiple Languages Customer Service Representative (Spanish/English) Internship in Customer Service Customer Support Agent (PL, DE, SV, NO, NL, DA or FI speaking) Customer Support Specialist Customer Service Specialist Customer Support Specialist Customer Service Representative Customer Service Representative (Spanish language) Customer Service Executive Customer Service Representative (French & English) Customer Service Executive Customer Service Representative Customer Service (voice operations) Customer Support Executive People also viewed Customer Service Executive Web3 Customer Success Specialist Customer Care Representative Customer Support Agents Client Success Representative - French (Remote, Contract) Customer Service Representative with Russian (m/f/d) Customer Service Support Specialsit Multilingual Customer Service Representative Multilingual Customer Service Representative Norwegian Customer Agent - Riga Explore collaborative articles References

JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (2)

Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING

JSAN Consulting Group Riga, Riga, Latvia

JSAN Consulting Group Riga, Riga, Latvia

2 weeks ago

JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (4) JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (5) JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (6)

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Mahesh Kumar JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (7)

Mahesh Kumar

Manager

Role: Customer Support / Customer Service /BPO/ Tele caller -- Dutch Speaking

FRESHERS or EXPERIENCED both are considered.

Work Location: Latvia (REMOTE WORK) - Initially 2 Months on-site Training

Languages: DUTCH Language is Mandatory.

TRAINING WILL BE PROVIDED BY THE CLIENT AS PER THE PROJECT

(6 Months Contract) - Full time (8 Hours /Day & 5 days /Week)

Responsibilities:

• Handle phone calls with customer queries and provide resolution to end users

• Record case resolutions in the contact center tool based on client communication via phone, email, chat etc.

• Ensure that cases are resolved within case life cycle, as per individual balanced scorecard

• Escalate priority issues per client specifications to the immediate lead as applicable

• Work independently and within a team

• Communicate well with internal and external contacts

• Provide exemplary customer satisfaction

• Meet quality standards on all handled contacts

• Complete hours of staffed time on all rostered days

• Handle contacts while maintaining the targets defined for the project: response time, handle time and resolution rate aligned with Project KRAs.

• Any additional ad hoc tasks that may contribute to a better service to the client or improvement to the KPI

• Attend trainings as required

  • Seniority level

    Entry level

  • Employment type

    Contract

  • Industries

    IT Services and IT Consulting

JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (8) JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (9) JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (10)

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JSAN Consulting Group hiring Dutch Customer support / Customer Care / BPO / Customer Service ---- DUTCH SPEAKING in Riga, Riga, Latvia | LinkedIn (2024)

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